Documents, CV and photo

#Your saved documents

Files you upload are kept under My details → Saved documents. When another job asks for the same kind of document, you can choose the saved file instead of uploading it again.

• Accepted files are PDF, JPEG (JPG) or PNG.
• A clear photo taken with your phone is fine if all four corners and the text are readable.
• Some documents have an expiry date. If the screen asks for one, enter it.
• Your files are private and are not shown to other candidates.

#CV and recent photograph

Whether a job needs a CV is set job by job: the Documents step shows it as Required, Optional, or does not mention it at all. Follow what the step shows for your job.

Where a CV is required, PMS also needs to see a recent photograph of you. You can do this in one of two ways: confirm that your CV already shows your recent photograph, or upload a separate photograph (JPEG or PNG).

PMS asks for a recent photograph so that it can match a person to their application. If PMS later cannot confirm the photograph, your application page shows Action required — CV photograph; update your CV or add a separate photograph there.

#Replacing a document

1. Open My details → Saved documents.
2. Press Replace beside the document and choose the new file.
3. For a CV, open CV & recent photograph and use Replace CV. A new CV needs its own photograph confirmation.

Applications you already sent keep the earlier file they were sent with. A replacement is used for new applications, and for a request from PMS when PMS asks for it.

#When PMS asks for a new or extra document

PMS can ask for a clearer copy of a file you sent, or for one extra document. When it does, My applications shows an Action required label on that application.

1. Open the application.
2. Find the box at the top that says what is needed.
3. Choose one of your saved files, or upload a new one, then press the send button in that box.

Your submitted application itself does not change; the new file is added for PMS to review. A file marked invalid or rejected simply means PMS could not use it, for example because it was blurry, cut off or the wrong document. Send a better one.