Common problems

• The code is sent to your email, not as an SMS. Check you typed the email correctly.
• Look in Spam or Junk.
• Wait a minute, then press Resend code. A new code makes the old one stop working, so use the newest email.
• If the email address was wrong, choose Wrong details? Go back and correct it.
• Codes can only be requested a limited number of times in a short period. If you are told to wait, wait and try again later.

A code works once and expires after a few minutes. Press Resend code for a new one, or start again from Sign in. Too many wrong attempts end that verification, so type carefully and use the newest code.

Just sign in with the same CNIC, mobile number and email you used before. You do not need to create anything new. PMS sends a code to your email and your saved details return.

Sign-in needs the same details you first verified, so a different mobile number or email shows “We can’t sign you in with these details”. Nothing is changed. Write to PMS support so they can help you confirm who you are.

Support email: jobs@pakmultiservices.com. Inside your profile you can also add an extra contact mobile number; this does not change your sign-in mobile.

You do not meet one of the mandatory requirements for this vacancy, so you cannot continue with this application. The screen shows which one. If you answered by mistake, choose Change my answers. Otherwise, your profile stays saved and you can look at other jobs.

PMS needs the same basic details for every application. You enter them once, and they are reused for every job, so your next application is quicker.

Yes. Your answers save as you go. Press Save & finish later, then use Continue application in My applications. Remember that the job may close before you send it.

Yes, from the same account. Each job has its own application, and your profile and documents are reused. You cannot have two applications for the same job.

No. A sent application is kept exactly as submitted, and changing your profile later does not change it. If something in it is wrong, contact PMS; do not send a second application. PMS may ask you for an extra or replacement document, which you can provide without changing the application.

Go to My details, open CV & recent photograph and choose Replace CV. Applications already sent keep the CV they were sent with. A new CV needs its own photograph confirmation.

Where a job requires a CV, PMS also needs to see a recent photograph of you so it can match a person with their application. Confirm that your CV shows it, or upload a separate photograph (JPEG or PNG).

It means PMS could not use that file, for example because it was unclear, cut off or not the document asked for. It does not by itself reject your application. Upload a clearer or correct file where PMS has asked you to.

Open the application in My applications. The Action required box at the top lets you pick a saved file or upload a new one, and send it to PMS.

Open the application in My applications. When an interview is arranged, a Your interview box shows the date, time, place and instructions.

Open the sent application and choose Withdraw this application, then confirm. PMS keeps a record, and your profile and other applications are not affected.

Often yes. Open the withdrawn application and choose Restore application. It is the same application, not a new one. A cancelled interview does not come back automatically.

You cannot restore it yourself if PMS had already made a decision on it, if the job has closed, if the withdrawal was not made by you, or if the application is continuing under another job. The page says it cannot be restored and asks you to contact PMS if you would like to be considered again.

See the full list under Following your application → What each status means. In short: Submitted means PMS has it; Under Review means PMS is looking at it; Shortlisted and Interview mean you are moving forward; Selected means PMS selected you; Not selected means it was not taken forward.

No. Applying does not guarantee an interview, a job offer or a reply by a certain date. PMS contacts you if you are taken forward.

It depends on the job. Some jobs are with PMS itself; for others PMS recruits on behalf of another organisation. The job page states who the employer is and how the work is arranged, so read it before you apply. If it is not clear, ask PMS before you send the application.